DATA ANALYTICS FOR LOCAL GOVERNMENT
Improve state and local government services and save budget
Catalyst BI support local government authorities to answer the challenge of doing more with less.
Improve citizen services and gain the transparency needed to reduce fraud, waste, and abuse. Qlik data analytics platform lets you explore and analyse all your activities, from emergency response conditions to procurement, surfacing opportunities for service improvements and cost savings.
Why Does Local Government Need Data Analytics?
- Improve attendance rates by identifying staff behaviour trends
- Raise quality in children’s services through case management visibility
- Reduce procurement spend by highlighting the most problematic line items
- Improve supplier performance by understanding quality of received service
- Enhance service user experience by having a single citizen view
- Manage budgets more effectively by everyone having a single version of the truth
- Boost service speed by equipping staff with an holistic view of the authority
Qlik in action - protecting and saving the lives of children and young adults
Hillingdon Youth Offending Service recognised an opportunity to centrally collate and analyse information from across agencies.
Analytics across your authority
Areas that local governments benefit from enhanced analytics:
- Services: Enhancing your authority's services with quality data
- Financial: Effective monitoring of costs and investments
- HR: Get a clear picture on retention, recruitment and absence
Use analytics to reduce the time to initial assessment, enabling the whole team to work with a single version of the truth.
Ambitious traffic and environmental plans require high quality, fast-flowing information to gauge the complex competing factors. Good quality analytics is critical.
Identifying at-risk young people requires precise, multi-service information available rapidly to enable your teams to make crucial interventions.
Department budgets often take a lot of work to update and are often too out of data to be actionable. Quality real-time analytics reduces the time burden and enables department leaders to make better quality decisions.
With quality information it is easy for your procurement team to identify the most critical line items to target as well as get early warning when prices start to change.
The battle to reduce arrears, correctly allocate taxes and manage individual accounts is made much simpler when your administrators can be confident in the information they have, as well as access it any time they have a query.
Generate a clear picture of staff absence, linked into overall performance and be able to identify any other behaviour identifiers, as well as being able to clearly see problem patterns.
Have a clear view of common trends, warning signs and red flags that indicate a higher risk of turnover to enable smart action to minimise turnover.
Monitor the success of your recruitment campaigns and link it to performance and retention.
"It is very much about being aware of individuals who need the right resources, at the right place, and at the right time. That’s what Qlik Sense enables us to do, send in targeted resources. Analytics are now helping to inform right across the local authority and out to our partners, enabling us to respond to adolescents who are at risk within Hillingdon"
"Catalyst was a good fit for us, they have huge expertise in their area and understood how this could be best applied to achieve what we wanted and beyond. They quickly became familiar with the sources of data we work with and how these could best be displayed in dashboards. Having analytics at our fingertips has had a tremendous impact and taken us to the next level."
"Reliable performance data is now available and used regularly by managers to monitor performance and ensure that work with children is completed within timescales".