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CASE STUDY: WOMBLE BOND DICKINSON

How Womble Bond Dickinson saves time and encourages a data-driven culture with Qlik.

CLIENT
Wickes -  www.wickes.com
PROJECT
Improved Supplier Portal for visibility, engagement and transparency of sales, finances, stock movement.
WHAT WE DID
Re-design and re-engineer the existing solution using our in-house product - Coeus BI.
TIMELINE
Go-Live status achieved within a two-month period

PROJECT INFORMATION

Womble Bond Dickinson (WBD) is a forward-thinking law firm with the energy, drive and determination to keep pace with its clients. From locations on both sides of the Atlantic, it provides a breadth of legal experience and services that meet its clients’ needs without losing the intimacy of being connected to its local communities.

The core challenge for WBD was gaining accurate information and profitability from its dataas staff were having to look in various systems and data sources for relevant informationfor each client record. To speed up information delivery and answer queries quickly and accurately the firm knew it needed one source for visual referencingacross all its data.

THE RELATIONSHIP

WBD looked at several well-known BI vendors, including Qlik and Tableau. Qlik Sense stood out as it was very easy to combine visualisations and storyboarding for example, staff could look at data before a meeting and pull together all the information needed for a client presentation. Once Qlik Sense was chosen Informance then delivered the solution which included best-practiceadviceand the design, delivery and deployment ofthe applications.

Catalyst really guided WBD with best practice in building apps and delivering training for a quick and easy use. The first app to go live was for profitability - looking at client matters with detailed information on key statistics, such as who’s been working on the file, how experienced they are and the associated costs. Also, looking at debtors and work-in-progress (WIP) to make sure everything is accurate and correct at any stage of each client case or file.

CHALLENGES SOLVED

  • Invoice matching – dashboard explains why invoices might be on hold and provides a full history
  • Assists with Cost Centre Code alignment
  • Reconciles Consignment stock data
  • Allows suppliers to monitor their monthly performance
  • Helps them to understand how much Wickes has bought, how much has been sold and how much is left
  • Helps their operations become much slicker and far more dynamic

  • Aids suppliers with building inventory, as it helps planning around how much they need to make, how many pallets are required
    and even how many delivery drivers
  • Fencing suppliers use i-supply to work
    out the demand at store level of their top four products. They can be discerning in where they send panels to, avoiding those who already have stock or who, historically, for whatever reason have not experienced a high level of sales.

THE IMPROVEMENTS

SALES UPLIFT 137% sales uplift week on week
(Market leader saw 50%)
 
Geo Tracking Performance by Region can be
tracked and measured.
 
VISBILITY Improved visibility now prevents problems such as low stock  
team of successful business people having a meeting in executive sunlit office-1

"We enjoy working in partnership with Catalyst because of the company’s experience, flexibility and knowledge. Catalyst really help make sure we are using our data in the most efficient way within an app, particularly in the areas of complexity and confidential legal matters. WIP timelines also need really close management to make sure we pull the right data and information

Catalyst delivered Qlik Sense promptly and exactly as we expected which has impressed us and we have definitely benefited in time-saving, in particular, our management accountants can now use Qlik Sense to get accurate information very quickly."

Julia WarkWBD, Head of Financial Systems