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Sales Support

06-07-22
UK

WHAT DOES IT TAKE?

The position of sales support is suited to those with experience in the Software or IT Services sales processes. Excellent clerical and IT Processing skills with a keen sense of customer service.  

 Responsible for assisting members of the sales team with sales related administrative tasks. Handling correspondence, reviewing, and distributing sales related documents, creating new sales opportunities, examine client accounts, setting up and attending internal and external meetings 

A good standard of education is required for the role and it is important for support staff to enjoy working in a lively sales environment, with the ability to cope with the pressure of deadlines and multiple priorities.

Experience

  • Processes sales date through Catalysts ERP system from Lead & prospects and existing customers 
  • Coordinates artefacts and people during the presales process to meet deadlines 
  • Consolidate multiple inputs into client facing Statement of Works and Proposals 
  • Send and receive signed Sale Contracts and Agreements 
  • Attend and contribute on Sales Calls 
  • Assisting with Tender responses and process 
  • liaise with accounts to resolve any invoicing or data quality issues 
  • Integrate across the business to maintain an understanding of day-to-day activity 
  • Follow strict processes to ensure the quality of sales data  
  • Provide any necessary reports to the Sales and Marketing teams 
  • Reporting the problems as necessary 
  • Arrange appointments with clients and sales team 
  • Take ownership of CRM Data for Leads, Prospects and Customers 
  • Arrange occasional travel and accommodations for the sales team 
  • Any necessary administrative work including generating reports or presenting sales team with necessary documents 
  • Support Leadership team with regular and ad hoc requirements 
  • Qlik Partner Portal – management of opportunities & placing orders  
  • Proof reading of documentation 
  • Transposing vendor order forms to Catalyst BI templates & in to CRM  
  • Managing document workflow 
  • Maintain activity logs for sales activity  
  • Responsible for renewals: 
    • renewals & renewals via a framework) 
    • Assist with admin for all other renewals 

WHAT OUR EMPLOYEES SAY

luke-craven
Luke Craven Qlik Consultant

“I’ve been with Catalyst for just over a month and I know already that this was the challenge I’ve been looking for ... the place to be as it were! The engagement and support of the other Consultants, Account Managers and even Leadership has been overwhelming. It’s all about working together as a team at every level. This is instilled in you from day 1 and the confidence it gives you is infectious. I’m very much looking forward to what the next few months .. years even, bring”

james-green
James Green Qlik Consultant

"I am pleased that I made the decision to join Catalyst IT.  It is a growing company and everyone has made me feel welcome.  The Qlik consultancy team is very knowledgeable, with specialist skills covering all aspects of Qlik, which means there is always someone who knows the answer! And even though most of us are working remotely and we’re busy helping customers, there is always time dedicated to bringing everyone together, which really makes me feel like I’m part of a team."

WHO WE'RE LOOKING FOR

  • Experience of working within a sales organisation and sales processes 
  • Good customer care skills 
  • Good written and verbal English 
  • Accuracy and attention to detail 
  • Good organisational skills 
  • Good computer and keyboard skills 
  • An ability to work under pressure and to deadlines 
  • An ability to work independently and as a team 
  • Good administrative skills 
  • Quick to learn 
  • Proactive

 

 

Desired Technical Skills

  • Microsoft Office (Email, Word, Excel, Powerpoint) 
  • Hubspot CRM 
  • NetSuite 
Grow Personally & Professionally

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