We're Hiring - Sales Support

WHAT DOES IT TAKE?

The position of sales support is suited to those with experience in the Software or IT Services sales processes. Excellent clerical and IT Processing skills with a keen sense of customer service.

Responsible for assisting members of the sales team with sales related administrative tasks. Handling correspondence, reviewing, and distributing sales related documents, creating new sales opportunities, examine client accounts, setting up and attending internal and external meetings

A good standard of education is required for the role and it is important for support staff to enjoy working in a lively sales environment, with the ability to cope with the pressure of deadlines and multiple priorities.

Experience

Processes sales date through Catalysts ERP system from Lead & prospects and existing customers
Coordinates artefacts and people during the presales process to meet deadlines
Consolidate multiple inputs into client facing Statement of Works and Proposals
Send and receive signed Sale Contracts and Agreements
Attend and contribute on Sales Calls
Assisting with Tender responses and process
liaise with accounts to resolve any invoicing or data quality issues
Integrate across the business to maintain an understanding of day-to-day activity
Follow strict processes to ensure the quality of sales data
Provide any necessary reports to the Sales and Marketing teams
Reporting the problems as necessary
Arrange appointments with clients and sales team

Take ownership of CRM Data for Leads, Prospects and Customers
Arrange occasional travel and accommodations for the sales team
Any necessary administrative work including generating reports or presenting sales team with necessary documents
Support Leadership team with regular and ad hoc requirements
Qlik Partner Portal – management of opportunities & placing orders
Proof reading of documentation
Transposing vendor order forms to Catalyst BI templates & in to CRM
Managing document workflow
Maintain activity logs for sales activity
Responsible for renewals:
- renewals & renewals via a framework)
- Assist with admin for all other renewals

WHAT OUR EMPLOYEES SAY

Luke CravenQlik Consultant

“I’ve been with Catalyst for just over a month and I know already that this was the challenge I’ve been looking for ... the place to be as it were! The engagement and support of the other Consultants, Account Managers and even Leadership has been overwhelming. It’s all about working together as a team at every level. This is instilled in you from day 1 and the confidence it gives you is infectious. I’m very much looking forward to what the next few months .. years even, bring”

James GreenQlik Consultant

"I am pleased that I made the decision to join Catalyst IT. It is a growing company and everyone has made me feel welcome. The Qlik consultancy team is very knowledgeable, with specialist skills covering all aspects of Qlik, which means there is always someone who knows the answer! And even though most of us are working remotely and we’re busy helping customers, there is always time dedicated to bringing everyone together, which really makes me feel like I’m part of a team."

WHO WE'RE LOOKING FOR

Experience of working within a sales organisation and sales processes
Good customer care skills
Good written and verbal English
Accuracy and attention to detail
Good organisational skills
Good computer and keyboard skills
An ability to work under pressure and to deadlines
An ability to work independently and as a team
Good administrative skills
Quick to learn
Proactive

Desired Technical Skills

Microsoft Office (Email, Word, Excel, Powerpoint)
Hubspot CRM
NetSuite

Sales Support

WHAT DOES IT TAKE?

Experience

WHAT OUR EMPLOYEES SAY

WHO WE'RE LOOKING FOR

Desired Technical Skills

DON'T HESITATE - APPLY TODAY