Predicting Customer Churn with Catalyst BI
44% of businesses fail to measure their retention rates, leading to a X5 cost increase in acquiring new customers.
Join us as we delve into the world of customer churn analysis and how one business used Machine Learning to reduce churn by 20% resulting in a £2.3million revenue surge.
- 7th November
- 12:30 - 13:15
- Machine Learning ROI Workshop for all attendees: Learn More Here
Machine Learning ROI Workshop
- Learn how to frame a business problem for machine learning, the important considerations when pursuing a use case, and a clear framework for success
This workshop is designed for people who:
- are completely new to machine learning
are non-technical AI/ML project owners looking to improve use case ideation
- have built machine learning models but are relatively new to applying ML to achieve business objectives
You will learn how to:
- how to frame a problem for machine learning
- the important considerations when pursuing a use case
- a clear framework for success
- an understanding of the ROI capable of achieving through Machine Learning and Predictive Analytics
Learning the importance of Customer Retention
In our latest webinar, you'll takeaway:
Real-life case studies and practical demonstrations of how Catalyst BI cleansed and implemented customer data to predict churn
Customer Churn Industry Leader - Daryl D'Cruz
Daryl is the Founder & Director of Hexdon, the eCom and DTC customer retention consultancy that champions the human experience as a foundation to business growth.
Daryl supports clients from London to Sydney, with Hexdon’s Retention Revolution Flywheel. Daryl also sits on the DMA (Data & Marketing Association) Value of Data Committee and is a recognised judge for the prestigious DMA Awards.
Prior to launching Hexdon, Daryl was Head of Data Innovation at Samsung Europe, where he led the team to two DataIQ Awards in 2019 and 2020. Daryl also featured in the DataIQ 100 Most Influential People in Data.
Previously held Sales Director roles at leading management consultancies and IT and telecommunications providers.
Sneak Preview: DataRobot Demo
Dive into our preview video and explore the revolutionary DataRobot solution meticulously crafted by the experts at Catalyst BI. Navigate through a world where predictive analytics and intelligent data modelling converge to offer unparalleled insights into customer churn.
How can we solve churn?
Keeping customers is critical to business success. Losing them means missing out on future value and signalling deeper issues. Reducing churn is crucial for growth, reputation, and financial health.
WHAT DO YOU GET?
It's essential for businesses to focus on retaining customers by pinpointing those who are at risk of leaving, especially when resources for customer retention teams are limited.