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Predicting Customer Churn with Catalyst BI

44% of businesses fail to measure their retention rates, leading to a X5 cost increase in acquiring new customers. 

Join us as we delve into the world of customer churn analysis and how one business used Machine Learning to reduce churn by 20% resulting in a £2.3million revenue surge.

  • 7th November
  • 12:30 - 13:15
  • Machine Learning ROI Workshop for all attendees: Learn More Here
Discover the power of ML

Machine Learning ROI Workshop

  • Learn how to frame a business problem for machine learning, the important considerations when pursuing a use case, and a clear framework for success

This workshop is designed for people who:

  • are completely new to machine learning
    are non-technical AI/ML project owners looking to improve use case ideation
  • have built machine learning models but are relatively new to applying ML to achieve business objectives

You will learn how to:

  • how to frame a problem for machine learning
  • the important considerations when pursuing a use case
  • a clear framework for success
  • an understanding of the ROI capable of achieving through Machine Learning and Predictive Analytics

Register Now >>

Predicting Customer Churn

Learning the importance of Customer Retention

In our latest webinar, you'll takeaway:

Power of ML
Uncover the power of advanced machine learning algorithms in preventing customer churn
Leverage Data
The step-by-step process of leveraging and organising customer data to accurately predict churn before it even happens
Customer Success

Real-life case studies and practical demonstrations of how Catalyst BI cleansed and implemented customer data  to predict churn

The right tools
Equip you with the knowledge and tools to make data-driven decisions with the offer of a free Machine Learning Readiness Assessment
Guest Speaker

Customer Churn Industry Leader - Daryl D'Cruz

Daryl Bio Photo


Daryl is the Founder & Director of Hexdon, the eCom and DTC customer retention consultancy that champions the human experience as a foundation to business growth.  

Daryl supports clients from London to Sydney, with Hexdon’s Retention Revolution Flywheel. Daryl also sits on the DMA (Data & Marketing Association) Value of Data Committee and is a recognised judge for the prestigious DMA Awards.

Prior to launching Hexdon, Daryl was Head of Data Innovation at Samsung Europe, where he led the team to two DataIQ Awards in 2019 and 2020. Daryl also featured in the DataIQ 100 Most Influential People in Data.

View Daryl on Linkedin 

Our Speakers

José Albornoz Head of Data ScienceA data science people leader with a background in physics & engineering and a multidisciplinary approach to problem solving, who enjoys the often challenging task of explaining complex matters in simple terms. I believe in continual learning and going back to basics.
José Albornoz Head of Data Science
Stefano Rabbiosi Corporate Picture 2021-2
Stefano Rabbiosi Account DirectorAn Account Director at Catalyst BI which acquired HorsaBA, a data & analytics company Stefano founded, grew, and sold.

Previously held Sales Director roles at leading management consultancies and IT and telecommunications providers.
Stefano Rabbiosi Account Director

Sneak Preview: DataRobot Demo

Dive into our preview video and explore the revolutionary DataRobot solution meticulously crafted by the experts at Catalyst BI. Navigate through a world where predictive analytics and intelligent data modelling converge to offer unparalleled insights into customer churn.



How can we solve churn?

Keeping customers is critical to business success. Losing them means missing out on future value and signalling deeper issues. Reducing churn is crucial for growth, reputation, and financial health.

Customer Churn


 It's essential for businesses to focus on retaining customers by pinpointing those who are at risk of leaving, especially when resources for customer retention teams are limited.

Accurate Predictions
AI and machine learning capabilities allow businesses to accurately predict which customers will likely churn, enabling them to focus retention efforts more effectively.
Tailored Interventions
Businesses can adjust their processes and customise retention strategies by understanding the specific reasons why each customer might churn. 
Cost Savings
Acquiring new customers is often more expensive than retaining existing ones. By reducing churn, businesses can achieve significant cost savings.
Improved ROI
Our platform emphasises the importance of understanding customer needs to improve retention and profitability. Increase your customer lifetime value and overall revenue by preventing churn.
Churn prediction isn't limited to just customers. The same principles can be applied to other areas, such as employee retention or equipment maintenance, making the solution versatile across different business domains.
Easy Integration
The platform can be seamlessly integrated into existing business processes, ensuring that churn models are actionable and not just theoretical.

Ready to Implement Customer Churn Analysis?

Book a meeting with one of our team members to discuss how our analytics solution can help you with predicting and preventing customer churn.