Catalyst BI is delighted to announce that its partner, Samsung Electronics, is a finalist in the category ‘Best Data-Driven Process’ at the DataIQ Awards 2022.
Samsung’s shortlist is a result of the collaboration with Catalyst BI on their award-winning smartBI platform, which aims to bring consumer and market insight to the centre of business decisions.
Samsung has worked with Catalyst BI on the latest in AI, predictive analytics and natural language detection. Its data platform, commonly known by its users as ‘the jungle’ has evolved into a precious resource, achieving:
- a 32-fold increase in forecast accuracy
- a 95% increase in online sales
- a saving of 975 working days.
Samsung and Catalyst BI have been commended for utilising research to uncover the user barriers to adoption, namely their desire to: ‘brave and tame the ever-growing jungle of BI applications’. As a result, Catalyst and Samsung collectively implemented the following improvements for users:
Human intervention: Invented a natural language processing bot assistant; helping users understand the platform, find the insights they needed and the training resources.
Resurfacing: Planted an undergrowth of complex metadata to fuel a powerful search-function to instantly guide users to relevant apps.
Environmental education: Instituted an automated, compulsory, interactive induction to the platform for first-time users. We constructed an on-demand multimedia training repository answering the most searched and requested training topics.
Manicuring: Designed a dynamic landing page which reflected Samsung’s business structure. Widgets suggests apps based on the user’s job-role, favourite apps and most-used data sets. Also installing a sign-posting within the app; displaying instant information on app contents and KPIs. Push notifications were introduced to alert users of issues occurring within the app and/or remind creators to update or delete aging apps.
Ihab Moawad, Director of Data Driven Marketing in Samsung Electronics Europe said:
“We started our analytics journey with Catalyst BI to help improve how we made business decisions. Over the time, the scope and requirements have got bigger and bigger, demonstrating the impact this has had on our business. Catalyst BI has helped us to humanise our smartBI portal for seamless data discovery using AI and machine learning.”
Stefano Rabbiosi, Account Director at Catalyst BI said:
“Catalyst is proud of the great work we have done with Samsung. The strength of the partnership, and Samsung's commitment to excellence, ensure honest debate, and positive change. These drivers helped identify where improvements were needed at different user levels and then roll these up into a deliverable which met the wider business objectives. We share in the challenges and the successes of all our data projects.”
DataIQ is a cross-industry community of data and analytics leaders and professionals, leading the conversation in data and analytics inspiring, connecting and engaging the community. The prestigious DataIQ Awards honours companies and individuals that have demonstrated excellence in the data industry over the pasts 12 months.
The winners will be revealed on 29 September 2022 at an awards ceremony in London.